Warm companionship and support for older adults at home

Kuching, Sarawak

A Steadier Day for Your Older Relative, and Genuine Peace of Mind for You

Bistari arranges friendly visits, scheduled check-ins, and plain-language guidance so your family stays well-informed and your loved one always has a familiar, caring presence nearby.

Book a Conversation See Our Services

+60 17-702 4154

[email protected]

Sarawak-based, family-focused

What We Arrange

Three Ways Bistari Supports Your Family

Each service is shaped around a family's own schedule and comfort, so support slots in without disruption and everyone stays in the loop.

Regular Check-in & Family Updates

Scheduled friendly phone or in-person check-ins, with brief, warm written summaries shared with the family for steady reassurance. A single point of coordination, so everyone knows how the week is going.

Daily, several-times-weekly, or weekly rhythm
Contact log kept and shared with family
One coordinator for all family queries

RM 680 / month Enquire

Companionship Visit Coordination

Arranging regular, friendly visits for conversation, shared reading, hobbies, and gentle walks. A familiar, reassuring presence during the week for older relatives who benefit from steady company.

Weekday or weekend visits to a routine
Companion matching included
Simple schedule and brief written updates

RM 1,600 / month Enquire

Caregiver Guidance Workshops

Plain-language sessions for family members covering daily routines, comfortable home setups, and ways to communicate warmly with an older relative. Small-group or one-to-one, with printed guides and a follow-up question allowance.

Short series adapted to your household
Printed reference guides included
Session recording and follow-up Q&A

RM 4,700 / package Enquire

Why Families Choose Us

What Makes Bistari Different

Fits Around Your Week

Schedules are arranged around what already works for the household — mornings, weekends, or a flexible pattern that shifts when life does.

Families Stay Informed

Short, plain-language written updates keep relatives who live apart connected to the day-to-day without needing to chase for news.

Familiar Faces, Not Strangers

Companions are matched carefully so visits feel natural from the first meeting. Consistency matters to older adults, and we build it in from the start.

No Disruption at Home

Support is designed to sit quietly alongside ordinary household life. There are no large changes to routines, just warm, steady additions.

Kuching-Based, Locally Known

We know the neighbourhoods, the rhythms, and the communities of Sarawak. That local knowledge shapes every arrangement we make for your family.

Privacy Handled With Care

Family information and household details are held with discretion. We only share updates with the people the family names from the beginning.

Ready to Talk About What Would Help Most?

A short conversation is often all it takes to find the right starting point. Drop us a message or ring us — we are happy to listen first and talk through options at whatever pace suits your family.

Send a Message +60 17-702 4154

Or email us at [email protected]

Common Questions

Things Families Often Ask

How do I know which service is the right starting point?

The best starting point depends on what the family finds most pressing. If staying informed from a distance is the main concern, the Regular Check-in service often suits well. If your older relative would value regular company during the week, Companionship Visit Coordination is worth a closer look. Families who are taking on more of the day-to-day coordination themselves often find the Caregiver Guidance Workshop particularly useful. We are happy to talk through your situation before you make any decision.

How quickly can we get started?

After an initial conversation and a short introductory meeting with the family, most arrangements can begin within one to two weeks. The companion matching and scheduling steps are done before any first visit, so there are no surprises for your older relative on the day.

Can the visit schedule be adjusted after we start?

Yes. Life rarely stays exactly the same, and schedules can be adjusted with reasonable notice. We ask families to let us know at least a few days ahead of any change where possible, and we will do our best to accommodate it.

What does a typical companionship visit look like?

Visits are relaxed and shaped around the older adult's own preferences. They might involve conversation over tea, reading together, a gentle walk in the garden, or sitting alongside for a favourite television programme. The companion follows the older adult's lead, keeping things calm and comfortable rather than busy or structured.

How are family updates shared, and how often?

Updates are sent in writing — typically a short note after each check-in or visit — to whichever family member the family nominates as the main contact. The frequency matches whatever check-in rhythm the family has chosen. Families can also reach us directly by phone or message during office hours if they have an additional question.

What are the payment arrangements?

Monthly services are billed at the start of each calendar month. The workshop package is invoiced at the time of booking. Payment can be made by bank transfer. If your family has questions about invoicing or would like to discuss a combined arrangement, please get in touch and we will work through the details together.

How is our family's information kept private?

All personal and household details are held securely and only shared with the members of our small team who are directly involved in your family's arrangement. We do not pass information to third parties. Our full privacy approach is described in our Privacy Policy.

Find Us

Our Office in Kuching

No. 33, Jalan Lintang, 93100 Kuching, Sarawak

Let's Talk

Get in Touch With Bistari

No rush, no pressure. Fill in the form and we will come back to you within one working day, or ring us directly on the number below.

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